Terms and Conditions

ONLINE ORDERING INFORMATION

PROOF READ ORDERS CAREFULLY AND PLEASE MAKE A NOTE OF PROCESSING AND SHIPPING TIME FRAMES AS WE DO NOT ISSUE REFUNDS OR CREDITS

All orders placed on our website are deemed the customer's responsibility.

If you are uncertain if an order was submitted, please contact customer service at 941-284-4904 or email able.labels@yahoo.com.

Customer Service will happily take down your information and let you know if you have ordered more than once. Failure to report an order problem within a 2 hour time period could result in your order being processed more than once, If this happens, we cannot guarantee that we can stop the additional orders, therefore we do not issue refunds.

 

ERRORS OR ORDERS NOT RECEIVED

If you notice an error in your order, please report it to us immediately. Any errors made by the customer, will be the customer’s responsibility.

Any errors made by Able Labels must be reported to us within 21 days of receipt of the order so that we can remake and reship the order.

Any Orders NOT received must be reported to us within 21 days after the projected received date. If you do not notify us within the 21 days, to report an error made by our company or an order that was never received, Able Labels will not be responsible to remake, reship, or issue credit for the original order.
There are no exceptions to this policy.

 

CHANGING YOUR ORDER

Once an order is placed via phone, mail, fax or web, we are unable to change or cancel that order

Since it is impossible to predict when an order that has been mailed to us will arrive, we are unable to make any changes or cancellations to ANY orders mailed to us.

Please always double check your orders, especially ones you mail, as you will still be charged even if you have made an error. We will not issue any credits or remakes under any circumstances for any errors the customer makes on an order

 

DELIVERY TIMES

Standard processing for most products is approximately 2 to 3 weeks plus shipping time.

Standard delivery excludes INTERNATIONAL orders which could take up to an additional 3 weeks. Since Holidays tend to get busy, orders can take up to a week longer. We do offer Rush services which MUST be phoned in. Call us at 941-284-4904 to inquire.

 

RETURN POLICY

We regret that we do not accept refunds or exchanges on any personalized items, or for the dislike of your color choice. Every order we process is done on a custom basis. Since we print exactly what you send us, we strongly suggest you carefully PROOF READ your order. We will not be responsible for re-printing an order you have entered or sent incorrectly.

If your order is misprinted or damaged, we will happily replace the EXACT order you placed and promptly ship it to you. You do not have the option to alter wording, color choice etc…

PRIVACY STATEMENT

Able Labels DOES NOT sell, trade or share customer information with any other companies. Information we gather from the customer is strictly for the purpose of fulfilling, charging and shipping the customers orders. We collect phone numbers and email addresses in case we need to contact the customer regarding their order.